RECEPTIONISTS FOR CONGRESS

We are passionate about people!

The Soul of the Event

Joy, charm, intelligence, proactivity and resilience: the essential qualities for the success of your event.

More than a mere service professional, the Congress Receptionist is the personification of the organization and the commitment to the success of the event. Your impeccable performance before, during and after the event is essential to guarantee the satisfaction of participants and organizers.

Before the Event:

Dedication to preparation: The Congress Receptionist is dedicated to the organization from the beginning, demonstrating proactivity and initiative.

Alignment with production: He maintains constant contact with the production team to clarify doubts, receive specific instructions and ensure that his performance is fully in line with the expectations of the event.

Detailed knowledge: Familiarizes with participant lists, kits to be distributed and promotional materials to be used, demonstrating responsibility and attention to detail.

Impeccable organization: Prepares your workspace efficiently and organizes materials in a logical and accessible way, optimizing time and productivity.

Location exploration: Performs a thorough reconnaissance of the event location, mapping points of interest and preparing to guide participants accurately and safely.

Impeccable presentation: Takes care of your personal appearance with care, conveying professionalism and respect for the importance of the event.

During the Event:

Friendliness and kindness: Welcomes participants with a genuine smile and a friendly attitude, creating a warm and inviting environment.

Effective communication: Responds to participants' questions and requests with clarity, objectivity and courtesy, contributing to the fluidity of the event.

Problem solving: In the face of any unforeseen event or difficulty, remain calm and seek proactive solutions together with the production team, ensuring that the event runs without interruptions.

Focus on work: Dedicates yourself fully to your duties, avoiding distractions and unnecessary conversations with other team members, demonstrating commitment and professionalism.

Proactivity and initiative: Makes assertive decisions in situations that require initiative, always seeking to contribute to the success of the event and the satisfaction of participants.

Respect for the schedule: Strictly adheres to the event schedule, demonstrating responsibility and organization.

After the Event:

Impeccable organization: Checks remaining materials and assists in proper organization and storage, ensuring that nothing is lost or damaged.

Efficient traceability: When passing materials on to other team members, it documents the name and role of the person responsible, facilitating organization and subsequent control.

Care for belongings: Conducts a thorough search of the event location to identify and return personal items forgotten by participants, demonstrating attention and care.

Final confirmation: Check with the production team if there are any more tasks to be carried out before leaving the event, ensuring that all responsibilities have been fulfilled.

Transparent communication: Inform production of the completion of activities and wait for confirmation of your dismissal before leaving the location, demonstrating professionalism and respect for the organization of the event.

The Congress Receptionist is a fundamental partner in the success of any event, from meticulous organization to the impeccable completion of activities. Their dedication, proactivity and commitment to excellence guarantee a memorable experience for all participants.

​Get in touch now and request a quote!